And I, do I need a CRM system?
Many companies do not know why they would need a CRM system. But, what if we tell you that the 61% of Spanish companies already have it in place and use it? We give you the reasons why you might also need it :
– Each department works in a certain way independently, gathering each one different and valuable information of each client. As a result, the information is dispersed in different systems.
– You lose, as a result of the above, a lot of time every time you need to collect information from any of the clients.
– When a personnel change occurs, you do not know what agreements and commitments were reached with the client.